Website Terms of Use

These Website Terms of Use ("Terms") govern your access to and use of the website operated by On Good Terms (Pty) Ltd ("On Good Terms", "we", "us" or "our") at https://ongoodterms.ai (the "Website").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

On Good Terms (Pty) Ltd is a company incorporated in South Africa (Reg No: 2026/536809/07) that provides an AI-assisted divorce mediation and facilitation platform. Our registered/physical address is 2 Sweetwater Close, The Lakes, 7975.

These Terms apply only to your use of this public marketing Website. If you engage our paid services, separate Client Terms and Conditions will apply to that engagement, and those terms, not this document, will govern the services themselves.

On Good Terms is not a law firm, and use of the Website does not create an attorney-client relationship, a mediator-client relationship, or any other professional relationship between you and On Good Terms.

Content on the Website, including articles, process explanations, FAQs, cost estimates, and any AI-generated summaries or examples, is provided for general informational purposes only. It is not legal advice, is not tailored to your specific circumstances, and should not be relied on as a substitute for independent legal advice from a qualified attorney.

We strongly encourage you to seek independent legal advice before making any decisions about your divorce, separation, or related legal matters.

Certain content, tools, or features on the Website may use artificial intelligence, including the website assistant chat and any illustrative examples, summaries, or estimates it or other features generate.

AI-generated content may be incomplete, generic, or inaccurate, and does not account for the specific facts of your situation. We do not warrant the accuracy, completeness, or applicability of any AI-generated content to your circumstances.

AI-generated content on the Website is not reviewed by a human before display unless we specifically state otherwise, and should always be independently verified.

You may use the Website for lawful purposes only and in accordance with these Terms. You must be at least 18 years old to use the Website.

You agree not to:

• use the Website in any way that violates South African law;
• attempt to gain unauthorised access to any part of the Website or related systems;
• introduce viruses, malware, or other harmful material;
• copy, scrape, harvest, or reproduce substantial parts of the Website's content (including any AI-generated content) without our prior written permission;
• use any automated system, bot, or script to extract data or interact with the Website's AI features;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity; or
• use the Website to harass, defame, or harm others.

All content on the Website, including text, graphics, logos, images, AI-related descriptions, and design, is owned by On Good Terms or our licensors and is protected by South African and international copyright and trademark law.

You may view and print pages for your own personal, non-commercial use only. You may not modify, reproduce, distribute, or commercially exploit any content without our prior written consent.

The Website may contain links to external sites. We do not control and are not responsible for the content, privacy practices, or accuracy of those sites. Including a link does not imply our endorsement of that site or its content.

Your privacy is important to us. Please refer to our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). The Privacy Policy forms part of these Terms.

The Website and its content are provided "as is" and "as available". We do not warrant that the Website will be uninterrupted, secure, or free of errors, defects, or viruses.

Information on the Website, including pricing, process descriptions, comparisons, and any AI-generated content, is for general information only and does not constitute legal, financial, or other professional advice.

Testimonials or quotes on the Website reflect individual experiences only. They are not a guarantee that you will achieve similar results, and outcomes in any mediation or divorce process will depend on your specific circumstances.

Please read this section carefully, as it limits our liability to you.

To the maximum extent permitted by South African law, On Good Terms will not be liable to you for any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, the Website, or your reliance on any content (including AI-generated content) found on it.

Nothing in this clause is intended to limit your rights under the Consumer Protection Act, to the extent that Act applies to your use of the Website.

You agree to indemnify and hold On Good Terms, its directors, employees, and agents harmless from any claim, loss, or damage (including reasonable legal costs) arising from your breach of these Terms or your misuse of the Website.

We reserve the right to suspend or restrict your access to the Website at any time, without notice, including where we reasonably believe you have breached these Terms.

We may update these Terms from time to time. The updated version will be posted on the Website with a revised effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

• Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and On Good Terms regarding your use of the Website.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• No waiver: Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
• Assignment: We may assign or transfer our rights and obligations under these Terms at any time. You may not assign your rights without our prior written consent.
• Language: These Terms are drafted in English. Any translation is provided for convenience only, and the English version will prevail in the event of any conflict.

These Terms are governed by the laws of the Republic of South Africa. You and On Good Terms agree to submit to the non-exclusive jurisdiction of the South African courts in respect of any dispute arising from these Terms.

By accessing or using this Website, you confirm that you have read, understood, and agree to these Website Terms of Use.